With technologies like predictive analytics, deep learning and machine learning booming in, business will now be able to predict their future. Business Intelligence tools help you predict the future:īusiness Intelligence tools also play the role of an astrologer for most businesses.Having a satisfied customer also will increase your market value through word of mouth.
Once the organizations know the customer’s pain points in the organization can make use of these gaps to design tailor-made solutions to help each every customer and thus earn some customer loyalty and continue to serve them for a lifetime. With this kind of a consolidated data warehouse in place, decision makers can create a single dashboard with all the related reports of the customer interaction and understand the customer trend in a better way. With Business Intelligence technologies like Hadoop, Spark, Hive and Talend it is possible to have a single consolidated database of all your customer information and their interaction through various modes of CRM tools like interactions through website enquiry forms, social media platforms, emails, online chat systems and so and so forth. Business Intelligence tools help you know your customers well and also increase customer loyalty and retain them for a lifetime.Companies can easily make decisions with these reports rather than beating around the bush trying hard to gain some profit. With Business Intelligence reports generated from the most interactive reporting tools like Tableau, Power BI and Jaspersoft the decision makers of an organization can have a look at all the activities their company is working on to achieve good sales, make the comparison among the good yielding efforts and not so good yielding efforts and decide to eliminate those processes which are not moving on the path of profitability of the company. Business Intelligence tools will reduce the low yield activities and help in targeting profitable activities:.BI reports are built on the basis of research and realities, instead of instinct and are more prone to give the best Return on Investment. In a market immersed with applications, web-based social media platforms, and pay-per-click Adwords, BI tools play a critical role in helping companies make sense out the marketing efforts they are putting in and make sure that they yield the desired ROI.
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